Privacy Policy
Effective Date: May 19, 2026
1. Introduction
VidGent (“we,” “our,” or “us”) provides a powerful YouTube analytics and channel optimization platform. We understand that your channel data and personal information are critical assets.
This Privacy Policy outlines our uncompromising commitment to transparency, detailing exactly how we collect, use, protect, and share your data when you visit our website or utilize our web-based analytics suite. By accessing our platform or using our services, you acknowledge the data practices described in this policy.
2. Information We Collect About You
We collect information about you directly through your use of our site and services, as well as automatically via tracking technologies.
Information Provided by You Directly:
- Account Identifiers: Your name, email address, phone number, and account login credentials.
- Financial Information: Credit card details or payment information processed securely through our third-party payment processors. We do not store full card numbers or CVV codes.
- Channel Data: Specific details regarding your YouTube channel, including channel IDs and custom configurations.
- YouTube and Google Data (via API Services): To provide our core analytics, keyword recommendations, and performance metrics, we access data via Google API Services. This includes your channel statistics, video performance data, video metadata, subscriber counts, and engagement metrics.
- When you authenticate your account using Google, you authorize us to access this personal and channel data on an ongoing basis to ensure real-time reporting.
Information Collected Automatically:
- Usage and Device Data: Your IP address, domain name, device ID, browser type, operating system, the referring URL that led you to our site, access times, and details regarding your interactions with our dashboard, such as pages viewed, buttons clicked, and time spent on the platform.
4. How We Use Your Information
We leverage your data to deliver an elite optimization experience. Specific uses include:
- Providing and Optimizing Services: Operating our dashboard, performing technical maintenance, generating channel insights, and delivering customized keyword research.
- Personalization: Tailoring our insights, recommendations, and growth instructions to match your channel's specific audience and performance history.
- Direct Marketing and Communications: Sending technical updates, security alerts, customer support messages, and periodic newsletters or promotional offers. You can opt out of promotional emails at any time by updating your profile preferences or using the unsubscribe link in our communications.
- Research and Analytics: Analyzing aggregate and individualized usage trends to innovate new features and improve our tool's predictive capabilities.
- Legal Compliance and Protection: Detecting and preventing fraud, addressing technical or security vulnerabilities, enforcing our Terms of Service, and complying with legal obligations or government subpoenas.
6. Data Security and User Responsibility
We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Access to your personal data is restricted to employees and contractors who strictly require it to perform their duties.
Your Responsibility: You maintain sole responsibility for safeguarding your account password, email access, and connected devices. We are not responsible for unauthorized activities on your account resulting from compromised login credentials.
7. Regional Privacy Rights (CCPA & GDPR)
For California Residents (CCPA)
If you reside in California, you possess specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- Right to Know/Access: You can request a detailed disclosure of the categories and specific pieces of personal information we have collected about you over the past 12 months.
- Right to Delete: You can request the deletion of your personal information, subject to certain legal exceptions.
- Right to Non-Discrimination: We will not discriminate against you or alter your service tiers for exercising your privacy rights.
- To submit a CCPA request, please email us at support@vidgent.ai.
For European Union Residents (GDPR)
For users in the European Economic Area (EEA), VidGent acts as the Data Controller. We process your data based on the following legal grounds: contractual necessity, to run your account; legitimate business interests, improving our analytics; and compliance with legal obligations.
- Your Rights: You have the right to access, correct, or erase your personal data; restrict or object to our processing activities; and request a portable copy of your data.
- API Revocation: You can permanently revoke VidGent’s access to your YouTube channel data at any time via the Google Security Settings page.
- To exercise your GDPR rights or delete your VidGent account completely, contact our data compliance team at support@vidgent.ai.
8. Children Under 13
Our services are not intended for or directed toward children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal details, we will immediately delete the data from our servers.
9. Changes to This Privacy Policy
We update this Privacy Policy from time to time to reflect platform updates and evolving regulatory frameworks. We will notify you of any material changes by posting the revised policy on this page and updating the effective date above. We encourage you to review this policy periodically.
Questions? Contact us at support@vidgent.ai